Privacy Policy

This privacy policy is issued on behalf of Legions Property Group Ltd. In this document, references to "Legions Property Group," "Legions Property," "Legions," "we," "us," or "our," pertain specifically to Legions Property Group Ltd.

Legions Property Group is committed to safeguarding your information. This policy pertains to all Data that we collect or that you provide in connection with your use of the Website. This privacy policy should be considered in conjunction with our Terms and Conditions.

How do we collect information from you?

We collect information about you when you interact with our website, when you provide it directly to us, or occasionally from third-party sources.

What kind of information do we collect?

The personal information we collect includes your name, email address, phone number, and property address when you register for a viewing, sign up for property alerts, or submit an inquiry. Additionally, we may also collect:

Information provided on any inquiry form related to property insurance, life insurance, critical illness, income protection, solicitors, or mortgages
Cookie data associated with your usage of our website;
Data transmitted from your browser to our server, which may include:

- The time, date, and duration of your visit to our website;

- The site from which you arrived (the referral URL);

- The pages you visited on our website.

We may also gather information from you in relation to a service or product that we, or third parties with whom we have contractual agreements with, have provided to you, or as mandated by law, such as for anti-money laundering purposes. This information may include personal details such as:

your marital status, date of birth, nationality, and tax status when you enter into a residential sales or rental agreement with us;
financial identifiers, including your bank account information, tax URN number, and details of your income and expenditures when we facilitate a financial transaction on your behalf, process payments, or disburse funds to you;
information regarding your current or prospective mortgage arrangements, along with confirmation of the duration of your property ownership;
documentation proving that you possess adequate funds to cover any required deposit and/or the rental price for a property transaction;
evidence of the source of funds intended for property acquisition, which may include a copy of your bank statement;
documentation confirming your right to lease a property if you are a landlord;
information pertaining to any mortgage, insurance, or other agreements related to a property you wish to rent;
details about your property, including photographs, floor plans, energy performance certificate ratings, property descriptions, survey results, and inventories when you engage our services to market a property for rental;
your move-in and move-out dates, utility information, deposit amounts, outstanding debts related to a property, and reference details.

In what manner is your information utilized?

Your information may be utilized by us in the following ways:

To fulfil the obligations arising from any agreements made between you and us, or those anticipated to be made.
To gather your feedback regarding the services provided by us.
To inform you of any modifications to our or our services.
To send you communications that you have requested or that may be of interest to you.
To process job applications.
To handle your application for a franchise.
For administrative and business-related purposes.
For advertising and analytical objectives.
In relation to our legal rights and obligations, as well as to pursue our legitimate interests.
We may disclose your information to third parties as outlined in this policy, provided they are committed to managing your personal data in accordance with applicable laws,
for specific additional purposes only with your consent.

We regularly assess our retention periods for personal information and will retain your data on our systems only for as long as necessary for the relevant activity or as stipulated in any applicable contract with you.

Who is permitted to access your information?

We will not sell or disclose your information to any third parties, except for information processors with whom we have established contractual agreements. These agreements mandate that the information processors adhere strictly to the stipulations of this Privacy Policy and all applicable legal standards concerning information privacy.

This includes:

Mortgage brokers with whom we collaborate for mortgage services, protection needs, and advice.
Independent financial advisors who provide guidance related to your property.
Solicitors and conveyancing agents offering legal counsel regarding your property.
Any designated party in a signed contract that you have entered into based on your instructions, such as your landlord or tenant.
Third parties responsible for property maintenance, necessary inspections, and repairs, including but not limited to plumbers, electricians, builders, and carpenters.
Surveying firms engaged for the surveying services needed for the sale or purchase of your property.
Utility companies, when required to comply with a tenancy agreement or for the purpose of utility switching.
Referencing agencies tasked with obtaining references for property letting.
Deposit protection schemes for the registration of deposits.
The preparation of Home reports in England and Wales.
Block managers when the rental property is leasehold.
Inventory companies responsible for conducting check-ins and check-outs.
Insurance and warranty providers for both product introductions and information needed to process claims.
Alternative deposit scheme providers.
Photographers for property photography.
If you provide a credit or debit card for payment, we may engage third parties to process the payment and verify the validity of the sort code, account number, and card number you provide to prevent fraud.
Third parties contracted to deliver administrative services and sales of related products and services necessary for fulfilling our obligations to you.
In relation to legal claims, compliance, regulatory, and investigative needs as required (including the disclosure of information pertinent to legal proceedings or litigation);
Third parties such as Property Redress Scheme to examine any complaints lodged by you or others regarding our services or the properties we manage;
Third parties engaged in market research on our behalf;
Third parties tasked with verifying your identity and adhering to Anti-Money Laundering (AML) and "right to rent" regulations;
Software platforms utilized for facilitating email marketing;
Audit-related purposes;
Debt recovery agencies;
E-signature service providers for online signatures;
Property Customer Relationship Management (CRM) systems to oversee your data;
Various software solutions aimed at delivering services to you, such as online property maintenance reporting, identity verification platforms, sales progression tools, material information, and other compliance obligations, including property licensing;
Website hosting providers for hosting our website;
Specialist property advisors for expert guidance;
Property auction firms for auction services;
Telephone answering and online chat service providers to assist us in processing your data to meet our obligations;
Internal client CRMs for managing client services;
Lead management services to aid in processing inquiries;
Accounting software to support the delivery of our services.

The option to chose

Wherever your consent is required, you retain the right to withdraw it at any time. However, there may be alternative legal bases for processing your data for other purposes, as previously mentioned. In certain instances, we may engage in marketing activities without your consent, relying on our legitimate interests or for services related to the delivery of the contracts we have entered into or are preparing to enter into with you. You possess an unequivocal right to opt-out of any direct marketing or profiling activities we conduct for such purposes at any time. This can be accomplished by following the unsubscribe instructions provided in the communication or by reaching out to us using the contact information provided below.

Your rights

You have the right to:

obtain access to your personal information and receive details regarding its utilization by us;
amend your personal information;
request the deletion of your personal information;
limit the use of your personal information;
oppose the use of your personal information;
file a complaint with the Information Commissioner’s Office;
revoke your consent for the use of your personal information;
request the transfer of your personal information.

Accessing your information

The accuracy of your information is of utmost importance. Should there be any changes to the personal information you have provided, such as a new email address or any other details we maintain, please contact us via email at enquiries@legionsproperty.co.uk.

Security measures

We are committed to ensuring that your personal information is stored securely. Certain "non-sensitive" details, including your email address, may be transmitted over the internet, and while we take precautions, we cannot guarantee complete security.

Our website utilizes cookies. Cookies are small data files transmitted by an organization to your computer, where they are stored on your hard drive, enabling the website to recognize you upon your return. These cookies gather statistical data regarding your browsing behaviours and patterns without identifying you as an individual. We employ cookies to enhance our website and deliver a more personalised service to you. You have the option to disable cookies.

External websites

Our website may include links to external websites that we do not control. This privacy policy is applicable solely to our website. We cannot be held accountable for the privacy policies and practices of other sites, regardless of whether you access them through links from our or our website.

Transferring your information beyond the UK

The information you provide may be transferred to locations outside the United Kingdom if any of our servers or those of our processors are situated outside the UK. It is important to note that countries outside the UK, as well as those within the European Free Trade Area (“EFTA”), may not offer the same level of data protection as that provided within the UK. By providing your personal information, you consent to such transfer, storage, or processing. In the event that your information is transferred outside the UK or EFTA, we will implement appropriate security measures to ensure that your privacy rights remain safeguarded as detailed in this Policy.

Telephone and website recording

We engage in the recording of telephone calls. Additionally, we may utilize website recording services that capture mouse clicks, movements, page scrolling, and any text entered into website forms. The information gathered through these methods is intended solely for our internal purposes. It is utilized to enhance the usability of our website and is stored for aggregated and statistical analysis.

Review of this policy

This policy is subject to ongoing review. The most recent update occurred on 28th January 2025.

Our premises

CCTV surveillance is in operation at our facilities and within our parking area.

UNDER 18?

We prioritize the safeguarding of minors' privacy. If you are under 18 years of age, it is essential to secure permission from your parent or guardian prior to sharing any personal information. Your parent or guardian should accompany you during this process to assist you.

Privacy Policy

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